Privacy Policy
Effective Date: April 27, 20231. Introduction
12434725 Canada Ltd. d/b/a AutoBolt (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers and business partners. This Privacy Policy outlines our practices in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Quebec Privacy Act).2. Scope
This Privacy Policy applies to the personal information we collect, use, disclose, and store in the course of our operations in Canada, including in the province of Quebec and the United States. It applies whenever you interact with us, such as when you visit our website, create an account, or use our services.3. Definitions
• Personal Information: Any information about an identifiable individual, including names, emails, addresses, and vehicle identification numbers, but excluding aggregated or de-identified information.• Consent: Voluntary agreement to the collection, use, or disclosure of personal information for specific purposes.
4. Collection of Personal Information
We collect personal information in a fair and lawful manner, directly from individuals or third parties, as permitted by law. Information we collect includes:• Names.
• Email addresses.
• Vehicle Identification Numbers (VINs).
• Account data, transaction history and profile information when you create an account and pay for our services.
• Internet history collected when you visit our website, including location information.
• Feedback and survey responses.
5. Methods of Collection
We collect personal information through the following means:• Names and email addresses are collected when users create accounts and consent to our terms of service.
• Vehicle Identification Numbers are collected when users utilize our service.
• Standard tracking cookies and website analytics are used to understand user behavior and improve our services.
• Feedback and survey responses are collected when we send marketing surveys.
• Internet data is collected when you visit our website using cookies.
6. Purpose of Collection
We use personal information for purposes including:• Providing and managing automotive-related services, including registering your account and processing our services and making payments via your account.
• Delivering marketing communications to users who have provided consent.
• Improving our products and services through analytics and feedback.
• Complying with legal and regulatory obligations.
7. Storage and Retention
Personal information is stored securely on cloud servers, located in Canada and the United States. Personal information is retained for as long as necessary to provide our services to you, manage our business operations, and comply with legal obligations.8. Data Sharing and Transfers
We may share personal information with:• Service providers who assist us in delivering our services, such as those handling Vehicle Identification Numbers.
• Third parties as required by law.
• Acquirers or potential acquirers of our business.
We transfer Vehicle Identification Numbers across borders, including to the United States and globally. We implement confidentiality and data protection agreements to safeguard such transfers and ensure compliance with PIPEDA and the Quebec Privacy Act, and if sent internationally, with privacy regimes that are current in that jurisdiction.9. Security Measures
We implement robust technical, physical, and administrative safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:• Data encryption, firewalls, and passwords.
• Access controls to limit access to authorized personnel only.
• Regular security audits and assessments.
• Employee training on privacy best practices.
• Physical restrictions to our offices and records.
10. Consent
We obtain explicit consent to collect, use, or disclose personal information. Consent is collected when users agree to our terms of service and privacy policy.11. Individual Rights
Individuals have the right to:• Access their personal information and request corrections if necessary.
• Withdraw consent for the collection, use, or disclosure of their personal information, subject to legal or contractual restrictions.
• File a complaint with our Privacy Officer or the relevant privacy authority if they believe their rights have been violated.
To access, correct, or delete personal information, individuals can contact our Privacy Officer at nick@myautobolt.com Quebec residents also have the right to escalate complaints to the Commission d'accès à l'information (CAI).